App Support

Customer Support

Need help tracking your wearing sessions or comparing your smile progress?

Email Support

Contact our developer desk directly for feature requests, bugs, or orthodontic tracking support.

contact.devotellix@gmail.com

Frequently Asked Questions

  • How does the wear timer work? Tap "Retirer les aligneurs" (Remove aligners) when eating or brushing, and tap "Remettre" (Wear aligners) when you put them back. The app automatically calculates your daily wear time.
  • Where is my dental data stored? Your progress photos and wear times are stored 100% locally on your iOS device via SwiftData database. There is no cloud storage, and your medical data never leaves your iPhone.
  • How do notifications work? SmileStep uses local notifications to send meal reminders after 15, 30, or 45 minutes, set change notifications, and morning cleaning alerts. No remote push servers are used.

Have feedback or feature requests? We'd love to hear from you.
Send us an email at contact.devotellix@gmail.com