App Support

Customer Support

Need help preparing your passport renewal application or using the app?

Email Support

Contact our support desk directly for feature ideas, bugs, or usage assistance.

contact.devotellix@gmail.com

Renewal FAQs

  • DS-82 Eligibility: Must have your passport in possession, undamaged, issued at age 16+ within the last 15 years, and in your current name.
  • Check Writing: Must be written exactly to "U.S. Department of State" and signed. Insufficient payment will trigger rejection.
  • Photo Standards: Must be 2" x 2" with white/off-white background, no glasses, printed on high-quality photo paper.

Have feedback or want to suggest new features?
Send us an email at contact.devotellix@gmail.com