App Support
Customer Support
Need help capturing your moments or managing your private journal?
Email Support
Contact our developer desk directly for feature requests, bugs, or general feedback.
contact.devotellix@gmail.comFrequently Asked Questions
- How are my journals stored? All entries, locations, mood logs, and photos are saved 100% locally on your iOS device via Apple's SwiftData framework. We have no servers and cannot access your entries.
- Can I sync my data across devices? MemoryArc does not currently sync its database between devices. Your journal stays on the device where it was created; use the JSON export in Settings to keep a portable backup.
- How do I back up or export my data? Go to Settings and tap "Export Memories". You can instantly download a single JSON file containing all entries to store or migrate freely.
Have feedback or feature requests? We'd love to hear from you.
Send us an email at contact.devotellix@gmail.com