Support & FAQ

We're here to help you get the most out of CarLook Studio. Check our frequently asked questions below or contact our support team.

Frequently Asked Questions

What does the app purchase include?

CarLook is a one-time paid download with no subscription or in-app purchases. It includes 72 modification options and up to 10 completed renders per UTC calendar month, on each device. The monthly allowance is stored locally and is not shared between devices. See the App Store for the price in your region.

When does my allowance reset?

The allowance resets at the start of the first day of each month in UTC. Unused renders do not carry over. The allowance is stored on this device in the iOS Keychain, without iCloud synchronization. Reinstalling the app does not guarantee a fresh allowance. The app shows your remaining renders and reset information.

How do I get useful previews?

Choose a clear photo in good light, with the area you want to change visible. For exterior changes, keep the car in the frame; use an interior photo for interior ideas. Start with a few compatible modifications. AI can change details unexpectedly, and a preview does not prove that real parts will fit or look the same.

What if a render is interrupted?

Keep the app open and use a stable connection while the image is generated. The app sends the request directly to OpenAI and cannot recover a lost response from a CarLook server. If the outcome is uncertain, the request keeps a place in the current month’s allowance; a confirmed rejected request releases it. The app does not automatically submit another generation after a connection failure.

Why should I save the result?

Save a finished image to Photos or share it before leaving the result screen. CarLook does not provide an online gallery or later retrieval service. A completed render still counts toward the monthly allowance even if you do not save it.

Do I need a login or a ChatGPT subscription?

No CarLook or OpenAI account is needed, and a ChatGPT subscription is not required. Rendering needs an internet connection to OpenAI. If the service is unavailable, check your connection and the message shown in the app; contact support if the problem continues.

How are my photos handled?

The app asks for your confirmation, then sends your chosen photo and edits directly from your device to OpenAI for image processing. The app does not upload your entire library. Read our Privacy Policy for local storage and provider retention details.

Why can't I save to Photos or use the camera?

Check the permissions for CarLook in iOS Settings. Camera access is needed only when taking a new photo; you can use the photo picker instead. Saving a result requires permission to add images to Photos. You can still use the share sheet if you prefer another destination.

Still need help?

For a problem report, include your iPhone model, iOS version, app version, approximate time, and the error message. Do not include payment card details, passwords, or private photos in your initial message.

Email us: contact.devotellix@gmail.com